Refund & Return Policy

Eligibility for Refund & Return

We offer a 30-day return and refund policy from the date of order delivery. Products eligible for return must be unused, unwashed, undamaged, and kept in original packaging. Any man-made damage, improper use, or missing original packaging will not be eligible for return or refund.

Defective & Wrong Items

If you receive defective, damaged, or incorrect products, please contact our customer service within 48 hours after receiving the package with photos or videos as evidence. We will provide free replacement, partial refund, or full refund solutions according to the actual situation.

Refund Process

After we receive and verify your returned goods or related evidence, the refund will be processed within 3–7 business days. The refund will be returned to your original payment account. The arrival time depends on the processing rules of your payment platform.

Non-Refundable Situations

Products damaged due to personal use, improper storage, or personal preference differences are not supported for return or refund.